Citizen Charter

S.no

Services

Responsible
section

Responsible
authority

Documents needed

Charge applied

Complain hearing
authority

1

Registration of
tea farm or enterprise

Planning

Planning Officer

1. Application

2. Company registration certificate, Citizenship of the Proprietor, Counstitution or regulation book, Project description, feasibility study

For Orthodox tea in hills 
*(20Ropani = 1 ha)

1 to 25 Ropani                         Rs 10/-
25 to 50 Ropani                       Rs 100/-
50 to 100 Ropani                     Rs 250/-
100 to 320 Ropani                   Rs 300/-

For CTC tea in terai *
(1.5Bigha = 1 ha)

0 to 2 Bigha                            Rs 10/-
2 to 4 Bigha                            Rs 250/-
4 to 25 Bigha                           Rs 300/-

Tea farmer                               Rs 300/-
Cooperative, Farmers' group      Rs 500/-
Packager                                 Rs 1,000/-
Exporter                                  Rs 200/-
Importer                                   Rs 1,500/-
Traders                                    Rs 1,000/-
Tea Processing Factory            Rs 1,000/-

Executives Director

2

Registration of
Coffee farm or enterprise

Planning

Planning Officer

1. Application

2. Company registration certificate, Citizenship of the Proprietor, Counstitution or regulation book, Project description, feasibility study

Individual Small Farmer            Rs 20/-
Small Farmers' group               Rs 100/-
Coffee farmer, Expert,
Technician, or Brewer             Rs 250/-
Coffee Producer's Association,
Cooperatives                         Rs 1000/-
Coffee enterprise (Collection,
processing and packaging)     Rs 2000/-
Coffee Exporter                     Rs 3000/-
Coffee Importer                     Rs 10,000/-

Executives Director

3

Techical knowledge inquiry retated to Tea/Coffee farming 

Technical

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Executives Director

4

Statistical inqury regarding Tea and Coffee

Technical

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Executives Director

5

Anything related to Administration


Administration

Administrative Officer

letters regarding the same

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Executives Director

6

Anything related to accounting 

Account

Account Officer

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Executives Director